Senior Duty Manager

Bewley's Grafton Street
Published
August 2, 2018
Location
Ireland
Job Type
Food Sector
Hospitality
Salary Scale
€36k-40k
Location County (Irl)
Please select

Description

 

 

Purpose of Role:

Assist with the management of the Food and Beverage operation in the Café to ensure quality service and standards while delivering a customer experience that is unique.

Main Duties:

  • Always striving to achieve our Mission Statement of “Delight the Senses”.
  • Responsible for the smooth running of the Café with the Management Team in line with company Standard Operating Procedures.
  • Customer Care, including touching tables and gathering feedback
  • Staff care, including coaching, conflict resolution, verbal counselling, return to work and similar.
  • Assist with the training & development of the employees on shift as required using relevant techniques and ensuring all training is documented.
  • Motivation of the team.
  • Supervise the activities of all the teams to ensure all team members are aware of their responsibilities and are performing all duties to a consistently high standard and maximize revenue in all areas and encourage up-selling.
  • Execute professional and efficient complaint handling
  • Management of cash handling procedures in accordance with company policy
  • To communicate our services and facilities to customers as required.
  • To ensure good inter departmental co-operations and communication maintained at all times.
  • To ensure a safe workplace by identifying hazards and taking corrective action
  • Salary: €35,000.00 to €40,000.00 /year

Job Requirements

 

 

Qualifications & Requirements:

  • The candidate will ideally have a minimum of 3 years experience Duty Manager experience working in a high volume, fast paced environment.
  • Join our team and enjoy an exciting career with one of Ireland’s most progressive and iconic companies.
  • We believe in the power of community, building strong genuine relationships that are honest, reliable and respectful due to mutual understandings. Walk through our doors and discover a unique family atmosphere, camaraderie and passion for excellence.
  • Our Values:
    We respect people.
    We do what we say we will do.
    We are enterprising and resourceful.
    We make our planet a better place to be.
Only registered members can apply for jobs.

Related Jobs

Quality Manager   Ireland
October 23, 2018
August 29, 2018
August 1, 2018
Quality Manager   Ireland
July 25, 2018
Cocktail Bartender   Ireland
July 11, 2018